Welcome to Village Wools, an online boutique for the British autumn and winter: jumpers, cardigans, coats and boots that keep you warm from the first cold morning in October to the last one in March.
What we do
We keep our range small on purpose. Every season we select a handful of knits, coats and boots, check the quality of each one before it goes on sale, and sell them at a fair price with free tracked UK delivery. Nothing you will not wear, nothing you need a special occasion for.
Our mission
Winter clothes and boots should be easy to buy: an honest description, a size guide in centimetres, clear delivery times and a simple returns process. That is what every product page on villagewools.com gives you, and what our customer service team is there for.
Our vision
To become the place you come back to every autumn for the jumper, coat or pair of boots you will wear all winter, and to grow the range with you, season by season.
Our promise
- Free tracked UK delivery on every order, in 8–13 business days.
- 30-day money-back guarantee, whatever the reason.
- Real people on customer service, Monday to Friday, 9:00–17:00 (UK time), replying within 24 hours.
Who we are
Village Wools is owned and operated by ADVERTEX ADVERTISING RESEARCHES AND CONSULTANCIES LLC, a company registered in Dubai, United Arab Emirates (Licence No. 1054701), which operates the brand in the United Kingdom.
- Company: ADVERTEX ADVERTISING RESEARCHES AND CONSULTANCIES LLC
- Licence No.: 1054701
- Registered address: P.O. Box 624937, Dubai, United Arab Emirates
- Email: support@villagewools.com
- Customer service: Monday to Friday, 9:00–17:00 (UK time); we aim to reply within 24 hours on business days